Privacy Policy
🔹 1. Who We Are
Perfect Smile UK → Spain Website: www.perfectsmileuk2spain.co.uk (perfectsmileuk2spain.co.uk in Bing) Email: info@perfectsmileuk2spain.co.uk Location: United Kingdom (with partner clinics in Spain)
We act as a Data Controller for all personal data collected through our website and UK‑based communication channels.
🔹 2. What Personal Data We Collect
We may collect the following categories of data:
Contact information — name, email address, phone number
Treatment enquiry details — dental concerns, preferred treatment, budget, timescales
Medical information — only what you voluntarily provide to help us assess suitability
Website usage data — IP address, browser type, device type, cookies, analytics
Communication history — messages, emails, consultation notes
Partner clinic information (for clinics applying to join our network)
We do not collect or store payment card details on our website.
🔹 3. How We Use Your Data
We process your data for the following purposes:
To respond to your enquiry
To provide treatment information and quotes
To arrange consultations with our partner clinics
To assess suitability for dental treatment
To improve our website and services
To comply with legal obligations
To manage partner clinic applications
To send updates or guides (only with your consent)
🔹 4. Legal Basis for Processing
We process your data under the following lawful bases:
Consent — when you submit a form or request information
Contract — when arranging treatment or consultations
Legitimate interest — improving services, preventing fraud, ensuring safety
Legal obligation — maintaining records, regulatory compliance
You may withdraw consent at any time by emailing us.
🔹 5. How Long We Keep Your Data
We retain personal data only for as long as necessary:
Enquiry data: 12 months
Treatment coordination records: 7 years (medical‑related requirement)
Partner clinic applications: 3 years
Analytics/cookies: per cookie policy settings
After these periods, data is securely deleted.
🔹 6. Who We Share Your Data With
We only share your data when necessary and with your knowledge:
Partner dental clinics in Spain (only after you request a consultation)
Medical professionals involved in your treatment
Secure IT and hosting providers (IONOS, email servers, CRM tools)
Legal or regulatory bodies when required by law
We never sell your data.
🔹 7. International Data Transfers
Because we work with clinics in Spain, your data may be transferred to the EU. Spain is covered by the UK Adequacy Decision, meaning your data is protected to GDPR standards.
All transfers are secured using encryption and GDPR‑compliant agreements.
🔹 8. Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any rights, email: info@perfectsmileuk2spain.co.uk
🔹 9. Cookies & Tracking Technologies
We use cookies for:
Website functionality
Analytics (Google Analytics or similar)
Security
Performance optimisation
You can manage or disable cookies via your browser settings.
A full cookie policy can be added if you want one.
🔹 10. Security Measures
We use:
SSL encryption
Secure servers
Access controls
Data minimisation
Staff confidentiality agreements
While no system is 100% secure, we take all reasonable steps to protect your data.
🔹 11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.